Swanky Bingo
Posted : admin On 4/9/2022Swanky Bingo Stats
- Win Up To 500 Free Spins on Fluffy Favourites
- Take advantage of a massive welcome package
- Full selection of bingo games
- Play on the Go using your mobile device
Swanky Bingo, The Colony, Texas. Need a girls night out or a date night? What better way to kick back and have fun than a BINGO night! We provide everything you need for a perfect night! Swanky Bingo games on offer are 90-ball, 80-ball and 75-ball plus speed bingo. Some of the crowd-pleasing bingo titles you can find on the platform are 75-ball games such as Stars ‘n’ Stripes and Bingo Millions Instant.
Pros
- Very mobile and tablet friendly
- Welcome Bonus
- 90, 80 and 70 ball bingo and speed bingo plus slots and table games
- Licensed by the Gambling Commission and also the Alderney Gambling Control Commission.
Cons
- Some games don’t offer demos
- Bonuses subject to 65x Wagering requirement
T&C’s a free spin on ‘Mega Wheel’ is awarded upon making your first deposit. The bonus wagering requirement is 65x. Minimum deposit £10. £8 max win per 10 spins. Full T&Cs apply.
Swanky Bingo came bouncing onto the online gaming scene in 2016. This platform is fully licenced by the Alderney Gambling Control Commission (for people outside of the UK) and of course – Gambling Commission for UK players.
They are also rigorously tested for game fairness by iTECH testing labs. The site is very stylish and sleek, not to mention simple in terms of navigation and uses Jumpman Gaming software. You will find a good range of well-known titles on this impressive platform. But more on that later.
Swanky Bingo Welcome Bonus
Swanky Bingo rolls out the red carpet for new customers, as well as loyal customers. When signing up to this ever so classy platform you need to deposit a minimum of £10. This small deposit will bag you a free spin on the pop-up wheel named ‘The Mega Wheel’. Here you have a chance at winning up to 500 free spins on slot games stipulated by the site.
Prizes can also include online retailer vouchers like Amazon. For this reason, do make sure you input the correct email address to the ‘letter’. Swanky Bingo goes one step further after the initial welcome bonus, as you are able to get your hands on a’ Newbie Cash Back Boost’. This boost rewards you with a free spin on the Mega Wheel with every £20 deposit made thereafter.
Join Swanky Bingo today and get a free spin on ‘The Mega Wheel’ when you deposit £10.
Appearance and Theme
As mentioned previously, the Swanky Bingo site lives up to its name in terms of its theme. Upon visiting the platform you’re greeted with an opulent black and gold design. Swanky Bingo’s layout is simple but effective.
In the bingo department, for instance, you can clearly see a countdown display of when the next session is about to begin, to the second. This can be really helpful so you know whether you have time to make a cup of tea!
Swanky Bingo Games
Swanky Bingo games on offer are 90-ball, 80-ball and 75-ball plus speed bingo. Some of the crowd-pleasing bingo titles you can find on the platform are 75-ball games such as Stars ‘n’ Stripes and Bingo Millions Instant.
The site has 80-ball bingo games like Bingo Millions Instant and Boombox as well as a fast-paced speed bingo variant called Bingo Blast. Last but by no means least – there are variants on the classic 90-ball bingo. This includes titles like Mega Bingo Millions, The Jackpot Room, Heavyweight and Friday Fun.
Speaking of Friday Fun, here you can win your share of £2.5k on a daily basis from 8pm. Prizes are generally £200 for marking 1 line, £500 for 2 and £1,000 for the full house. As well as this, the site offers TG prizes on every game. Ticket prices as low as £1.
Slot Games
The slot titles in this platform’s portfolio are really diverse and accomplished. Some of the best slot games on this website are Solar Temple, Fluffy Favourites, Gem Zone, Sugar Train, Wild West Gold and Gonzo’s Quest. Not only can you play slots on Swanky Bingo but you can also play Slingo Rainbow Riches (bingo and slots’ fun cousin).
This site has some attractive bonuses. One of the slot offers we found was for the slot title Gonzo’s Quest. Players are entered into a prize draw for the chance to win a 1oz solid bar of gold to the value of nearly £1.5k, by simply depositing £10.
Deposit and Withdrawal Options
The only currency that Swanky Bingo accepts is GBP. This goes for your deposits and withdrawals. You can register up to 3 payment methods, as long as they are all in your name. There are multiple payment types available on this bingo site and they are:
- Visa Debit
- Debit
- MasterCard
- Maestro Paysafecard
- PayPal
- Mobile Payments
The minimum deposit for any transaction is £10. The maximum daily deposit is a generous £5,000. Each and every withdrawal you make will be subjected to a transaction fee of £2.50.
In other words if you withdraw £200 you will receive £197.50. When it comes to depositing fees you’re looking at a £2.50 transaction charge on deposits of £5 to £20, but only if you deposit via mobile payments. Swanky Bingo will not begin to process your first withdrawal request until 72 hours have passed. This gives them a chance to process your identification if you are withdrawing for the first time.
Swanky Mobile Bingo
Having a bash at winning your favourite game of chance is easy on Swanky Bingo. The platform is compatible with all mobile and tablet devices, for example, Android and iOS operating systems.
So, whether you’re on a journey somewhere or just can’t be bothered to fetch your laptop – you’re all set. As long as you have an internet connection, you can play bingo, slots and casino games. Thanks to advancements in technology it has never been so easy.
Conclusion
Here at newbingosites.net we would never recommend a bingo site which isn’t officially licenced by the Gambling Commission. This way we know that as well as the platform having to abide by rules to protect players, each and every game has been tested by a third-party testing house for fairness and true randomness.
The Customer Support team is contactable 24 hours a day, and 7 days a week via email. It’s also a good idea to check out the FAQs section first, as it is neat and easy to operate. This way, you might just find the answer to your question without delay. However, if your question is still unanswered you can always email the customer care team on [email protected].
PLAY NOWSwanky describes something that is stylish, classy, or very elegant. With that, Swanky Bingo can only be advertising as a stylish, classy, or very elegant online gaming destination. That is a gaming destination that has everything to deliver a top-notch gaming experience.
The question is whether this is not just some interesting advertising. That is, is Swanky Bingo swanky only in name, or is it also swanky in reality. Does it have a fine selection of super-cool games that’ll serve quality entertainment to bingo players and more? Does it have a fine range of super-cool bonuses and promotions? Does it provide top online gaming services (like stress-free and fast depositing and withdrawing, effective customer support, etc)? In the place, is Swanky Bingo legit? That is, is it a place where players can actually have winnings, and do winners get paid?
This Swanky Bingo review will examine Swanky Bingo in order to provide the information that will help you answer these questions and more.
About Swanky Bingo
Introduction
The existence of Swanky Bingo may be traced farther down the years; but in its current state, it’s been around since 2016. It is owned and operated by Jumpman Gaming which is one of the industry’s biggest operators of online gaming sites.
Swanky Bingo specifically calls out bingo players, thereby selling itself as a bingo site; but as we’ll see, it is no different from the other sites from Jumpman Gaming. Some of these sites (like Fever Bingo, Dove Bingo, Viking Bingo, etc) call out bingo players, some (like Cop Slots, Fairground Slots, Amazon Slots, etc) call out Slots players, while some (like Sunny Wins Casino, Loot Casino, Cash Arcade Casino, etc) are indifferent. However, they are all slot-heavy online casinos. In fact, if you’re familiar with any of these online casinos, you’re already familiar with Swanky Bingo. The only different is the theming.
Swanky Bingo comes with a theme promising that it’ll be super stylish, classy, and elegant. Thankfully, the website makes a fine first impression. The black and gold colour scheme of the website is simply elegant. The design is very simple and user friendly, so unlike some gaming sites, you’ll easily find what you want and move like a pro even if you’re new to bingo sites and online casinos.
Is Swanky Bingo legit?
The short answer to this is yes. For the longer answer, consider the following about how Swanky Bingo ticks the boxes of our legitimacy checks, which are operator profile, licensing detail, and operating record.
Operator Profile – Swanky Bingo is operated by Jumpman Gaming Limited. This is a 100% legal casino operator that has built a name as one of the most reliable operators in the industry. It has scores of gaming sites, and all of these are given the legit pass by industry watchers. A gaming site coming from an operator of this profile is less likely to be scam.
Licensing Detail – Swanky Bingo is licensed and regulated by UK Gambling Commission and the Alderney Gambling Control Commission. It’s not hard to see that a gaming site that operate unchecked is likely to go rogue, but one that is under the oversight of strict regulators is less likely to go rogue. Thankfully, the UKGC and AGCC are some of the most reputable regulators in the business.
The UKGC has some of the toughest standards out there; it’s no mean feat to get the UKGC license. A casino applying for the UKGC license is thoroughly checked, and must be found to: offer fair gaming (so players can win games), be financially robust (so it can settle maturing obligations), separate players’ funds from operating cash (so that players deposits are safe even if the casino goes under), and more.
The UKGC also monitors the operation of its license holders to ensure that the casinos operate to its lofty standards, and it seriously sanctions any of its casino that is found wanting. Thus, a gaming site with the UKGC license is so well-regulated that it can only be legit.
Operating Record – Swanky Bingo, in its current state, has been around for about 4 years. This is not the long operating record that we’ll want, but it is enough time for any scamming tendencies to be revealed. That is, a casino that is rigged or that does not pay will be exposed sooner rather than later.
However, Swanky Bingo has shown itself to produce winners and to pay. Doing a search, you’ll find many winners of Swanky Bingo in different platforms; and you’ll be hard-pressed to find complaints of non-payment. With this, Swanky Bingo can only be legit.
Is Swanky Bingo safe?
The short answer to this is yes. The longer answer is that Swanky Bingo makes use of industry standard procedures to ensure that the sensitive information that you share with it is well protected, and does not leak out to bad elements out there and leave you exposed to being ripped off.
It employs 128-bit SSL (Secure Sockets Layer) technology. We always point it out that this is a bank-grade technology. So, if you trust that your data is safe with your bank, then you can trust that your data is safe with Swanky bingo.
Restricted Countries
Everyone will want to play in a very stylish, classy, and elegant house. However, this house does not accept everyone. It targets UK players, and accept players from only 50+ countries. These countries are: Anguilla, Antarctica, Aruba, Austria, Benin, Bermuda, Bhutan, Bolivia, British Indian Ocean Territory, Burkina Faso, Cameroun, Canada, Cayman Island, Chad, Christmas Islands, Cocos Island, Comoros, Cooks Island, Equatorial Guinea, Falkland Islands, Faroe Islands, Finland, Gabon, Gambia, Germany, Greenland, Grenada, Guyana, Honduras, Ireland, Kiribati, Lesotho, Macau, Madagascar, Marshall Islands, Micronesia, Montserrat, New Caledonia, Norfolk Islands, Palau, Peru, Pitcairn Islands, Poland, Samoa, Solomon Island, Svalbard, Togo, Tokelau, Tonga, Turks and Caicos Island, Tuvalu, Uruguay, United Kingdom, and Wallis & Futuna. This means that Swanky Bingo does not accept US players.
Swanky Bingo Sister Sites
There are other popular bingo sites like Swanky Bingo. They are known as Swanky Bingo sister sites. These group of sites are called Swanky Bingo sister sites because they have the same games, bonuses and promotions.
Below are the Swanky Bingo sister sites:
About Swanky Bingo – Summary
Swanky Bingo promises to be a very classy and elegant gaming house. It introduces itself with a class-art of a website. It’s definitely legit; a robust operator, reputable gaming licenses, and a relatively fine operating record assures this. It also keeps users’ data safe; using SSL technology assures this. However, only players from 50+ countries are accepted; unfortunately, the US does not make the list.
Game Offering
Software Providers
Swanky Bingo is a multi-platform gaming site. That is, it is powered by multiple software providers. These include: Evolution Gaming, Microgaming, NetEnt, NextGen, Red Tiger, Leander Games, Elk Studios, Eyecon, Pragmatic Play, 1x2Games, 2 By 2 Gaming, Gamevy, Instant Win Gaming (IWG), Big Time Gaming, Blueprint Gaming, Quickspin, Chance Interactive, Core Gaming, Crazy Tooth Studio, Foxium, Genii, Inspired, MetaGU, Playson, Rabcat, 4ThePlayer, SG Gaming, SUNFOX Games, Tom Horn Gaming, Wild Streak Gaming, Yggdrasil, Lightning Box, PariPlay, iSoftBet, Bally Wulff, Betixon, Electric Elephant, Pirates Gold Studios, Just For The Win (JFTW), Fantasma Games, Snowborn Games, Live 5 Gaming, Playtech, Skillzzgaming, Ainsworth Gaming Technology, and High5Games.
This list of providers includes virtually every industry great – the very best developers of online casino games. With Swanky Bingo drawing games from the best developers, it is able to offer some of the best games in the business. You’ll find games featuring sharp graphics, engaging sound effects, and the most-advanced game-play features. Thus, Swanky Bingo does offer cool games.
Gaming Flexibility
Swanky Bingo is an Instant Play Casino (no surprise there given its many software providers). The Instant Play mode is the modern approach, as it is a no-download mode of play. Players reaching the casino’s website can instantly load games and play in their web browser.
This in-browser no-download play also gives the flexibility of playing games from different devices. You’ll not have to play from a particular device because the casino software is installed on it.
Swanky Bingo is also mobile-friendly. Given the casino’s promise of class and elegance, this is to be expected. Thus, you can enjoy top-notch gaming experience while on the go. Wherever you can go with your portable mobile devices (smartphones and tablets), you’ll have the casino with you; it’s just a matter of flipping out your mobiles and punching on them.
Games Selection
Swanky Bingo really has super-cool games which number about 1,000. So, it is relatively big Interestingly, it caters to more than bingo players. It has an extensive list of online casino games, including slots, and table games.
Bingos
The name (Swanky Bingo) tells you that this is a place to enjoy your favourite bingo games. Swanky Bingo does not disappoint as it offers different bingo variants – 75-ball bingo, 90-ball bingo. And 80-ball bingo. These games are available to play in about a dozen rooms; and these are available round the clock.
Whatever time you visit, you’ll find on-going bingo action as well as action starting in a few minutes. Bingo fun is not only always available but also affordable, with card sizes starting from as low as £0.01; you’ll even find free rooms sometimes. Some of the bingo rooms hold huge prizes, so you can win big in the rooms. As of writing, the total prize in the 90-ball bingo Jackpot room was £5,255; and there were “Bingo Millions” rooms with prizes of £1 million.
However, for a gaming site with a name that advertises it as a bingo site, the bingo rooms are relatively few. In fact, many bingo enthusiasts will find the bingo offering disappointing.
Slots
Swanky Bingo has a huge slot offering. In fact, its slot section will dwarf the offering of many online-focused online casinos. There are over 900 slots to choose from. Whether you like the classic reels with their simple themes and features, or the feature-packed video slots, you’ll have your full. The slots are available in different themes, so that no matter what gives you the thrills you’re sure to find slots suited for you. Themes include: ancient civilization, ancient temples, treasure seeking, adventure, gunslinging action, speed racing, sports, passion, horror, and more.
Stalking of slot titles, Swanky Bingo is able to offer some of the greatest slot titles to have graced the online casino scenes. Some of these are: starburst, Immortal Romance, Tomb Raider, Thunderstruck II, Raging Rhino, Irish Luck, Gonzo’s Quest, Fluffy Favourites, Aloha Cluster Pays, 9 Masks of Fire, and more.
Every slot fan will be more than pleased with the slot section. The only disappointment will be not having many filters for finding games. Given the huge slot collection, the house should provide for finding games by provider, theme, or features. But none of that is possible. You’ll have to make do with an A-Z listing of games.
If you want the big wins, you’ll find a section of jackpot slots. This holds the likes of Fluffy Mega Jackpot, Shaman’s Dreams, Irish Luck, Temple of Iris, Enchanted Prince, Shopping Spree, Past the Post Temple of Ausar, and more.
Table Games
Swanky Bingo also has a “table games” section for fans of the classic casino games. This section had casino classics like Baccarats, Blackjacks, and Roulettes. In all, 24 tables were available as follows: Fans of the cards will find 2 baccarats and 11 blackjacks. The game of 21 includes exciting titles like Classic Blackjack, Vegas Strip Blackjack, Atlantic City Blackjack, Vegas Downtown Blackjack, as well as 2 Live Blackjack titles. Fans of the spinning wheels will find 11 Roulettes, which includes American Roulette, European Roulette, 100/ 1 Roulette, as well as Live Roulette, Live Speed Roulette, and Auto Roulette.
Bingo fans or slot fans who want a bit of table fun will find this section satisfactory. However, enthusiasts of the table games may feel otherwise. Swanky Bingo does not offer many table thrillers, which includes Craps, and the table pokers. The highlight of this table games section is that live dealer games (albeit only 5) are provided. At least, players will be able to get the experience of playing games hosted by live dealers in a brick and mortar casino while enjoying the convenience of online gaming.
Game Offering – Summary
Swanky Bingo really has super cool games. Powered by a multitude of gaming providers including the very best in the industry it is able to offer games of the highest quality, which are available in in-browser play and mobile-play. Swanky Bingo gives you your favourite bingo games. However, for a gaming house with a bingo name, bingo rooms are somewhat limited.
Slots are the primary offering, as Swanky Bingo has everything you’ll need as a fan of the reels. In our eyes, this makes Swanky Bingo not a “bingo house” but an online casino that includes a bingo section. Fans of the table games are also catered for, but the selection is also limited.
Promotions
Bonuses
Swanky Bingo also has a fine range of super-cool bonuses. Upon opening its virtual door to new players, it greets them with a welcome bonus. After this, there are a lot more to be claimed.
Welcome Bonus
As a welcome, you will receive a FREE spin of the ‘Mega Wheel’ when you make your first deposit. This is essentially a lottery-style game. The wheel has different sections (each section corresponds to a prize). You spin the wheel, and after it spins to a stop, you win the prize that the pointer points to. The prizes on the wheel vary, ranging from Free Spins to Amazon Vouchers; but the ultimate prize is 500 free spins on Fluffy Favourites slots.
Because you essentially play a mini-game to claim the welcome bonus, Swanky Bingo has come up with a bonus that is not only rewarding but also thrilling. However, if you need another evidence that Swanky Bingo has a slot-focus instead of a bingo-focus, the welcome bonus is it. Prizes on the Mega Wheel are mainly free spins (which are slot bonuses); there’s no bingo bonus as a prize.
Other Bonuses
Swanky Bingo does not cater to only new players. After losing you “new player” status you’ll find many other bonuses to claim and enjoy. As of writing, some of these are:
- Bingo Bonuses – This are specifically for bingo fans. Swanky Bingo featured only one – the Friday Fun. Simply enter the Friday Fun Bingo room every Friday at 8pm and you can win a share of £2,500
- Monthly Prize Draws – Every month, the casino holds a prize draw where a lucky player walks away with an amazing prize. You’ll get a ticket to the draw for every £10 wagered on the selected game of the month. In the month of writing, the month’s draw was tagged “Rainbow Jackpots Giveaway”; and the prize was £1,000 Amazon Voucher, a Phillips 70-inch 4K Smart TV, OR a Roomba Robot Vacuum cleaner.
- Deposit Bonuses – This offer is designed to reward you every time you make a qualifying deposit. An example of this offer as of writing is the “Free Spins of the Month” offer. Deposit £20 or more and you’ll get a chance to win 20 – 500 free spins on two amazing slot games (in the month of writing, the 2 slot games were Diamond Strike and Aztec Gems). Another deposit bonus is the Happy Hour Offer. This is actually disguised as a no-deposit offer, because it is advertised that you simply log in on Wednesdays between 3 – 7 pm and you’ll get a chance to win 10+ free spins. However, it’s a deposit bonus, because to qualify for the free spins, you must have made a deposit in that week (before 3pm Wednesday). Another deposit bonus is the Turbo Wheel offer. Anytime you deposit £100 or more, you’ll get a chance to win 50 – 500 free spins.
- Cashback – This offer is designed to make losing less painful. Swanky Bingo has the Daily Cashback offer. Any day you deposit, play and do not win; you can log in the following day, and get back up to 10% of your deposit losses. This is credited as cash (straight to your cash account and immediately withdrawable). There was also the Newbies Cashback Boost. This offer doubled the regular cashback rate for everyone (but only for the first 31 days of using the casino). Thus, if you’re new in Swanky Bingo, you can get back up to 20% of your deposit losses.
- Birthday Bonus – This is to celebrate you on your birthday. Simply log into your account, and you’ll get a free spin of the Mega Wheel for a chance to win up to 500 free spins.
- Exclusive Bonuses – These are bonuses exclusive to casinos from Jumpman Gaming; you won’t see them anywhere else. An example is the “Collect Trophies” offer. You’ll find fun tasks to complete to get trophies; and for collecting trophies, you’re rewarded with free spins. The more trophies collected; the more free spins you’ll get. Another such bonus is the 200 Club offer. For collecting up to 200 trophies, in addition to the free spins earned, you’ll also receive a £10 Amazon Voucher. Another exclusive bonus is the Chicken Dinner Winner offer. For having the biggest single spin win in any month, Swanky Bingo will also give you a £50 Just Eat Voucher.
Loyalty Program
There’s a loyalty program. You earn points as you play (£1 deposited = 1 point); points accumulated help you climb up the different levels of the program; and the higher up you get, the better rewards you’ll enjoy
However, as shown above, the rewards of the program are limited – only daily cashback, free spins, and birthday bonus. These may not be enough incentive, especially given that you’ll need to meet minimum monthly wager amount in order to maintain VIP levels.
Bonus Conditions
Some of the conditions to note when claiming bonuses are:
Wagering Requirement
Bonuses are subject to 65x wagering requirement. Because the offers of Swanky Bingo are opportunities to win free spins. The “bonus” which must be rolled over is the “winnings” obtained from using the free spins.
Thus, should you use your free plays and win £100, before withdrawals can be made, you must wager a minimum of £6,500. This is a relatively high wagering requirement, which makes it relatively difficult to clear bonuses.
Maximum Bonus Conversion
After meeting wagering requirement, you cannot withdraw your full balance (especially if it is large). The bonus amount the casino converts to real cash (that is, makes withdrawable) is equal to your lifetime deposits up to a maximum of £250. This cap means that you cannot have a big payday when you play with bonuses.
Promotions – Summary
Swanky Bingo has super cool bonuses; from its rewarding and thrilling welcome bonus, to its many other offers. However, the bonus conditions are on the side of unfriendly – a relatively high 65x WR makes clearing bonuses relatively difficult; and yet after meeting WR, there’s a low cap ensuing that you do not have a big payday.
Banking
Depositing
Swanky Bingo supports only the GBP (£). You’ll need to put money into your account to play. However, the process is easy. Reaching the deposit page after logging in, you only need to choose a deposit method and follow the on-screen instructions.
- Deposit Methods – Swanky Bingo has it very short. It supports only Visa, Mastercard, Maestro, Paysafe Card, PayPal, and PayByMobile.
- Deposit Limits – The minimum deposit amount is £10. This is low enough ensuring that everyone will afford depositing. However, for many of the casino’s bonus offers, to unlock the Mega Wheel, you’ll need a minimum deposit of £20.
- Deposit Processing Time – All deposits are instantly processed, so immediately after depositing, the funds are available for use.
- Deposit Fee – Depositing is free, except when using PayByMobile (where a £2.50 processing fee is charged).
Withdrawing
When it’s time to cash-out your winnings, Swanky Bingo also makes it easy. Reaching the withdrawal page after logging in, you only need to choose a withdrawal method and follow the on-screen instructions.
- Withdrawal Methods – Swanky Bingo also has it very short in this regard. It supports only Visa, Mastercard, Maestro, Paysafe Card, and PayPal.
- Withdrawal Limits – The minimum withdrawal amount is also £10. This is very low; so, players do not have to accumulate a large balance before they can cash-out.
- Pay-out Speed – Swanky Bingo processes withdrawals after holding it pending for 72 hours. While a withdrawal is pending, it can be cancelled so that the funds are returned to the player’s account and available for use. After the pending period, the withdrawal is processed within 24 hours. Payments that are approved are issued, and are received 1 – 3 days after. So, on the whole, payment from Swanky Bingo takes 5 – 7 business days. This is relatively slow; and you can blame the 72 hours withdrawal pending time.
- Withdrawal Fee – Swanky Bingo charge a £2.50 processing fee for every withdrawal transaction
Banking – Summary
Swanky Bingo supports banking systems that support easy depositing and withdrawing. Minimum banking limits are fine; so, everyone will afford to deposit, and it’ll also be easy to meet the minimum withdrawal threshold. However, when withdrawing, withdrawals are held pending for 72 hours before processing, and this significantly delays payments.
Customer Support Service
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Contact Help
Nothing can stop your shine in Swanky Bingo, as it has provided a customer service team to hear players’ concerns. Reach the team with your questions and issues, and a friendly agent will help you with the answers and solutions you need. However, reaching out to the team is only via email (support@swankybingo.com) and Facebook (via the “message us” link in the contact page). Email submissions are answered within 2 business days, which is not fast enough.
Maybe the Facebook service will give faster feedback, but it is not instant as regular Live Chat service will furnish. Thus, players needing instant assistance will miss Live Chat, as well as telephone service. What is more, the support service is not available round the clock. The service hours are the working hours of Monday – Friday.
Self Help
One way to get fast answers is looking them up yourself. For this Swanky Bingo provides an FAQ page. The page answers many questions on such topics as: Account Management, Deposits, Bonuses, Withdrawals, and Support.
Customer Support Service – Summary
Swanky Bingo supports its players. However, contacting support agents is only via email; and it may take 2 days to receive replies. Also, the support service is not available round the clock.
ALSO SEE: Elf Bingo Review
Conclusion
Swanky Bingo is an online casino that is swanky in name and swanky in reality. You see the class and elegance the moment you reach the well-designed website. Moving to the lobby, you’re greeted by more elegance. Powered by a host of game developers (including many top dogs), Swanky Bingo offers some of the best games in the industry.
Interestingly, not only does it have bingo games; it has a huge selection of slot games that’ll satisfy any slot fan, as well as a few classic and live table games. Thus, it caters to more players than it suggests. You’ll also find that it has great bonuses and that it gives easy depositing and withdrawing.
Swanky Bingo
However, we weren’t smiling all through the review. We didn’t like that Swanky Bingo is a slot-heavy online casino that has a few bingo games, instead of being a robust bingo site with slots and other games as secondary offerings.
We also didn’t like its somewhat unfriendly bonus conditions (65x WR, and max cash-out after meeting WR limited to lifetime deposits up to £250). Then, pay-outs are relatively slow because of the policy of holding withdrawals pending for 72 hours. However, on the whole, Swanky Bingo has more hits than misses, so it comes out fine.
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Remember that it is a very legit gaming house, so your players can have winnings, and winners will be paid. That said; if you can live with the “misses”, then you can choose Swanky Bingo and will have no regrets.